Damage Billing

Damage Billing is nothing new. University Housing and Residence Life departments have struggled for years to provide a consistent, respected workflow to their staff members for tracking and managing room and building assets. Furthermore, the cost to departments that can't recoup damages from students has grown exponentially as University Housing and Residence Life operate with smaller budgets and attempt to provide more services.

The Damage Billing module has been designed with housing and operations staff in mind.  By incorporating our large amount of residence life experience and molding those processes with proven workflow management techniques we have developed a Damage Billing module that addresses the key problems in damage billing.

Damage Billing - The Staff Perspective

The status quo, staff members (RAs, FMs, summer staff) get loaded up with triplicate forms and descend upon a building going room to room inspecting damages and assessing costs. The forms are long, the text is barely legible and nobody knows how to price a "splotch".

Get rid of the paper and jump feet first into the 21st centaury. Implement a proven workflow software that allows quicker assessment and consistent classification of damages. Couple damages with pictures to ensure that responsible parties are held accountable for damages. Provide a simple web interface for upload and presentation of damage information.

Damage Billing - The Student Perspective

"That door was painted 4 colors when I got here." "No, I never had carpet in my room." "I think that community furniture came with my room."

How often do students make wild claims like the ones above. How much money is lost to students and parents who argue charges with wild claims. This is a module that will pay for itself immediately. Imagine if you had an 80% recovery rate for damages instead of 40%. That is money that is directly lost because University Housing and Residence Life do not have the tools to properly document and recover.

Other Solutions